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  Travel Expert
   
  First secretary Embassy of Peru in India Mr Enrique Augusto Noria Freyre  shares steps taken by Government of Peru to promote Tourism with Travel Trade World
   
 

 

Tourism Policy in Peru

In 1993 Peru Government created “Promperu” (Peru Tourism and Export Promotion Commission) In order to promote tourism as one of the tree most important income sectors in Peru’s GDP.

The Peruvian Ministry of Trade and Tourism has developed a “National Tourism Strategy 2008-2018” as a national fram/ework for the develop of tourism sector.

You could find the strategy in this link: http://www.mincetur.gob.pe/newweb/Portals/0/PENTUR%20FINAL%20septiembre%20(2)%20(4).pdf

 

Which sector of the travel industry needs more attention.

In the case of Peru there are two main challenges:

  1. Develop more coordination between national agencies related to the tourism promotion (national government, regional and local governments) and regional and local capacities.
  2. Some destinies requires infrastructure development (roads, lodgement, basic services). 

List top 3 destinations of Peru.

  1. Cusco Region (Includes Cusco city and its nearby ruins and Machu Picchu citadel both in the World Heritage List, The Sacred Valley, the Inka Trail).
  2. Lima (Historic centre included in the World Heritage List, Pachacamac ruins, Caral ruins)
  3. Arequipa (Historic centre included in the World Heritage List, the Colca Canyon) this destiny could be easily linked with other places belonging also to the “South circuit” as Puno, Titicaca lake, Nazca lines, Ica, Paracas National Reserve. 

 

Major steps taken by Government to promote tourism sector.

The Peruvian Government (Promperu) has established a new web page and has published new touristic brochures .

These tools show in a better way the new Peruvian destinations, its facilities, and updated information in a modern and easy way.  

On May 2011, Peruvian Government has launched a new strategy based in a “country brand” (Official information: www.peru.info The presentation video: http://www.youtube.com/watch?v=g04MMrj6Vxc and analysis: http://www.livinginperu.com/blogs/business/2161)

What is the total revenue of this sector.

In 2009 was US$ 2,440 million.
In 2011 it will be US$ 3,100 million (Data: Promperu)

Approximately, tourist stay 10 days in Peru and spend US$ 1,040.

This six first months tourism in Peru growth 22% comparing with the same period of 2010.

Tourism is one of the tree most important income sectors in Peru’s GDP (4% of the total).

Major steps taken by you to promote Peru as tourist destination in India.

I have only two weeks in my new post but, following the embassy work in tourism promotion, we will continue to participate in tourism festivals, fairs and cultural events in India and continue to promote new relationships with travel agencies. Promperu is also exploring the possibility to make a road show the next year in India.

Which are the present challenges of this sector worldwide

I think the main challenge is to find the balance between tourism development and environment preservation: how to develop a sustainable tourism. There also other important challenges like the effects of both terrorism and transnational crime on tourism (security), the effects of natural disasters or the necessity to increase connectivity and facilities to new destinies. 

Is Travel Trade World the right platform for promotion of this sector.

I think Travel Trade World is a good platform to promote the tourism industry. I can visit and explore the web page and find it very useful, specially because TTW gather together inputs from travel agencies, official tourism agencies and visitors opinions and experiences that will be very useful to develop the tourism industry.

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  Interview with Mr. Arun Varma MD of Prime Travel
   
 

Prime Travels as a Hybrid Organisation is using strong domain knowledge in travel industry and there effort is to create a balanced niche between offline and online operation this and many more policies is shared by Mr. Arun Verma MD of Prime Travel with Travel Trade World.

1. Prime Travel is a Established Brand what were the challenges you faced in establishing the Brand ?

It took us lot of dedicated efforts on service deliveries backed by marketing and media plan to establish the brand equity that we enjoy today. 

2.  What is X factor of your marketing plan ?

Our marketing plans are very focussed and targeted towards making travel services available to a range of clientele who value efficient services.

3.  How do you define your Company Profile ?

I would define Prime Travels as a Hybrid organisation that is using its strong domain knowledge in travel industry and leveraging our skills in utilising travel technology efficiently. Our efforts are to create a balanced niche between Offline and Online operations.

4.  Has Recession and slow down in American Market  effected Prime Travel  Business ?

Our US and UK operations were badly hit with Global Downturn that we recently saw, but we see visible signs of improvement now and hope that the industry from these 2 continents is able to recover quickly !

5.   What are your Business Growth Strategy for this time.

Business Growth strategy is to increase our Top line sales that will offset the reduced margins that our industry has seen coz of recession. Prime Travels is simultaneously expanding its reach and presence across India  and we anticipate having more company owned locations soon, besides expanding our Franchise Network.

6.  What are Prime Travel's Future Business Plan.

Future Business plans include having footprints of Prime Travels in other countries, and have a Global Presence so that we can offer more value to our clientele. Our focus on Non-Air sales will be retained in the future growth plans.

For more Details Contact Mr. Arun Varma @ below written details:-

PrimeTravelS.com
L 8 Green Park Extension
New Delhi 110016
Tel: +91 11 4670 0000 
Fax: +91.11.4670 0099

USA:  +1 646.862.1010
UK :   + 44 (0)208 4329577
www.PrimetravelS.com 

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Interview with Mr. Madhup Agrawal of Hello Travel 

   
 

Hello travel.com offers the travel agents a unique platform where travel agents find highly targeted travel enquiries directly from travelers from all around the globe along with their detailed travel plan. Mr, Madhup Agrawal share company policy and business strategy with Travel Trade world.

   
4 4
1.
What are the challenges Travel Trade Industry facing right now and what according to you the steps Industry should take to overcome these hurdles?
   
 

Challenges faced by Travelers

   
 

 1) Travelers are often in search of a proper platform from where they could choose (Book, plan) their destination for a vacation.

(2)  They are in search of an experienced travel specialist who could plan their vacation with their  budget.

(3)  Most of the travelers look for options in travel package from where they can choose the best suited travel plan for them.

(4)  Travelers are often dissatisfied with the services provided by travel agents as they are assured with a particular travel plan but sometimes travelers end up incurring extra expenses.

(5)  For most of the travelers trusting a travel agent sitting in a far of country is not that easy.

(6)  Most of the existing travel platforms offer readymade travel solutions. But many travelers look for customized, hand crafted travel plans suiting their specific requirements.

(7)  Last but not the least the biggest challenge faced by a traveler is to find a single platform where he/she could find the details about a destination for vacation and travel plan from an experienced travel specialist with their targeted budget.

   
  Challenges faced by Travel Agents
   
 

(1)   The travel industry has gone through a tremendous change with a cut throat competition between Travel agents & Tour operators because of which marketing opportunities  have shrunk down.  The news papers, magazines, booklets are found cluttered with tour advertisements & travel packages therefore getting a proper exposure for any particular Travel Agent or Tour Operator proves next to impossible.

(2)  Modern day has seen the market flooded with innumerable travel agents. There is no entry and exit barrier which has resulted in stiff competition putting huge pressure on travel agent’s margin.

(3)  It is very difficult for Travel Agents & Tour Operators to reach the foreign travel market due to lack of proper travel marketing network and high advertising costs.

(4)   Language barrier stands as a major hurdle for Travel agents and Tour operators to reach the non-English speaking travel market.

(5)  Till date majority of travel agents and tour operators heavily rely on traditional methods of networking and referrals to generate travel leads so it becomes very difficult for travel agents from different countries to operate in different markets.

(6)  It is a challenging task for a new entrant as a travel agent in the travel industry because of limited resources such as lack of network, budget and a proper platform to launch his business.

When a traveler wants  to travel, he/she  don't want to research hours upon hours reading through tours and packages  neither  they want  to call travel agents after agents nor visit random travel agencies, asking for quotes. They want professional, expert advice from a travel specialist and want it on demand. Here, Hellotravel.com comes as a respite to the travelers and offers a platform where the travelers can find the details about their dream destination within few clicks.

A free service offered by Hellotravel.com for all travelers that connects them with professional travel agents  who are  travel specialists in the type of trip travelers  want to take. Hellotravel.com offers a wide option for travelers and puts them in touch with relevant travel specialists (Travel Agent) who can offer the travelers the best hand crafted travel plan.

Hellotravel.com offers the travel agents a unique platform where travel agents find highly targeted travel enquiries directly from travelers from all around the globe along with their detailed travel plan.

Hellotravel.com offers travel enquiries at low price and caters to the needs of all size of travel agents. Therefore travel agents need not worry about their marketing & advertising costs. Due to the global presence of hellotravel.com the registered travel agents and tour operators with hellotravel find themselves hassle free to find travel leads for any destination or country.

Hellotravel.com has a new approach for generating business for travel agents and tour operators. The travel agents associated with us do not need to rely on traditional methods of networking to generate business, as hellotravel.com delivers travel leads on demand.

   
2.
Hello Travel is Brand of Industry what were the challenges you faced in establishing the Brand ?
   
 

Since its inception Hellotravel has been working very hard to establish it as a trustworthy, reliable and transparent platform for both travelers and travel agents.

 

 

   
 
Challenges faced by Hellotravel.com
   
 

a)    Establishing hellotravel.com as a reliable/trustworthy  online platform for both travelers as well as travel agents.

b)    Reaching out to the genuine travelers from all over the world who are looking for travel agents online.

c)     Reaching out to travel service providers from all over the world.

d)    Building the trust factor among travel agents for the services offered by hellotravel.com

e)    Stay as transparent as possible

f)    Weed out the fraudulent or fake enquiries from the system

g)    Engage with genuine reliable travel agencies to service the needs of travelers.

   
4.
What is X factor of your marketing plan ?
   
 

The X factor of our marketing plan is that the travel agents and tour operators can buy the travel leads as per their requirement and they need to pay only for those leads which are best suited to them.  We have leads for agencies of all sizes and travelers from all over the world.  Travel agents can buy travel leads at a fraction of their current marketing cost. More so its turning out to be a level playing field for all travel agents, eventually benefitting the traveler.

   
 

(a)    Pay only for a Lead that you think you can service.

(b)  We provide highly relevant travel leads

(c)   No uncertainty about how many leads travel agent will be able to generate within his budget

(d)  Cost of lead generation has dropped by  3-4 times.

   
4.
How do you define your Company Profile ?

   
 

Hellotravel.com is a venture by Indiamart InterMesh Ltd.  Indiamart is the No.1 B2B online platform since last 14 years of its inception.Hellotravel was formerly launched in December 2008 with an objective to bring travelers and travel agents together by offering those services and benefits that matter most to them.

Mr. Madhup Agrawal is spearheading this initiative of IndiaMart, his current focus is on establishing Hellotravel as the most trusted internet property for Travelers as well as Travel Service Providers from all around the globe. He is a management graduate from IIT, Delhi and an engineer by profession.  He started his career way back in 1990 as a software engineer after completing his B.Tech from HBTI, Kanpur.  In his long career spanning 20 years, he has worked on a large array of software and systems ranging from main-frame computers of yesteryears to the contemporary web 2.0 applications.

HelloTravel.com provides Travel agents and tour operators with the best quality and genuine Travel Leads in the market. Our business module is designed in such a way as to cater travelers and travel agents simultaneously on one platform.

When a traveler comes to Hellotravel.com, he/she is in search of a travel agent who can plan their  tour with their desired  itinerary and comfort. When they fill-up the enquiry form along with their travel plan, this enquiry is generated as a travel lead on Hellotravel.com. The Travel lead is instantly visible on HelloTravel.com. The Travel Agents & Tour Operators who are members of HelloTravel.com can log-in and reply to these Travel Leads instantly.

   
 

Mr. Madhup Agrawal

Email: madhup@indiamart.com

Mobile: +91-9711000454

   
5. What are your Business Growth Strategy for this time.
   
 

(1)   Hellotravel.com is consistently working on its business strategies so as to bring down the cost of acquiring Travel leads for  travel agents.

(2)  Hellotravel.com is aggressively promoting itself, both using online as well as offline media across the globe so as to increase the quantity and variety of travel leads.

(3)  We are aggressively enrolling more and more travel agents(International / National) as members. 

   
6.
What are your Future Business Plan
   
 
We plan to scale Hellotravel as a global platform  where the needs of the travelers from all around the world is catered by specialized travel service providers globally. We are already receiving encouraging responses from travel service providers from different parts of the globe for example Srilanka, Malaysia, Singapore, Kenya, U.S.A, U.K just to name a few.
   
   
 

MR. DHARAMVIR AHLUWALIA of AA Recreation Tours & Travels Pvt. Ltd.

   
1. What are the challenges Travel Trade Industry facing right now and what according to you the steps Industry should take to overcome these hurdles?
   
 

Due to global economical crisis Travel Trade Industry is facing hike in taxes which is difficult to cope up with. The profit margin has reduced drastically in the past year which is quiet unhealthy for the industry.In these hard circumstances Travel Industry as a whole should work united by aiding each other in the respective operations and don’t let the graph of Indian Tourism go down. We have to rise even with hurdles and the only approach for the same is Unity!

   
2. What were the challenges you faced in establishing your Brand ? 
 
Our firm was established in the year 1983, the era with not much advanced technology and infrastructure that we are having today. It was quiet challenging for us to make our company stand and that too with limited resources. But today we are the leading tour operators in India growing with the pace of Science & Technology.
   
3. What is X factor of your marketing plan ?
   
 
Our Operating System is the best and most updated to facilitate our guests
» We are an experienced, young & dynamic Professional team
» We provide the Services using the best available resources
» We offer our services with Competitive Cost, without comprising the quality
» We provide the best quality transport & good hotels
» Quality Control
   
4. How do you define your Company Profile ?
 

Established in 1983, AA Recreation Tours & Travels - a Premier Indian Tour Operator. in India. Today Completed 27 Years of existence; it has created a niche for itself in the Travel & Tourism Industry.

The Company is managed by Chairman, Managing Director & Other Directors. We in Recreation Tours & Travels have one of the most experienced and sincere team of best talent tourism professionals and combined have a vast experience in the various fields of the Travel & Tourism Industry. We believe in "Service with a Smile". We use the best system for operations which adds "Valued efficiency" to our team work thus making hospitality not a business affair but a "Commitment".

   
 
Our Affiliations :
 
» Recognized by Department of Tourism Government of India
» Active member of Association of Domestic Tour Operator of India (ADTOI) 
» Allied member of Indian Association of Tour Operators (IATO)
» Allied member of Travel Agent Association of India (TAAI)
» Allied member of Travel Agents Federation of India (TAAFI)
» Pacific Area Transport Association (PATA)
» Member of Federation of Indian Export Organization (FIEO)
   
  Recreation Service Delivery Standards:
  » We are committed to a quick turnaround response to all inquires
» We have negotiated special rates with Hotels, Chain & Other Independent Properties · We have Professional Team of Guides speaking English, German, French, Spanish & Other European Languages
» We have details of 1,500 Hotels with Contact Address
» Travel useful information
» We accept all major Credit Cards. 

   
5.
What are your Business Growth Strategy for this time.
   
 

We are expanding our business in global market with an exponential rate.

We are the ground handling agent of leading aviations doing charter flights.

   
6.
What are your Future Business Plan
 
We have global targets and we are working on them sincerely!